1. Bookings

By making a booking, the first named person on the booking agrees on behalf of all persons detailed on the booking that:

a) he/she has read these Terms and Conditions and has the authority to and does agree to be bound by them;

b) he/she consents to our use of personal data in accordance with our Privacy Policy and is authorised on behalf of all persons named on the booking to disclose their personal details to us, including where applicable special categories of data (such as information on health conditions or disabilities and dietary requirements);

c) he/she is over 18 years of age and where placing an order for services with age restrictions declares that he/she and all members of the party are of the appropriate age to purchase those services;

d) he/she accepts financial responsibility for payment of the booking on behalf of all persons detailed on the booking.

1.1 Cancellations, Changes and Refunds

1.1.1 Cancellations and Changes

To confirm reservations we ask for a deposit of 30% of the total reservation. In the event of cancellation, this value is not refunded. You can, however, use this value as a credit toward another reservation as long as the cancellation or amendment is made 20 days prior to the scheduled date of arrival to accommodation.

1.1.2 Refunds

Under the conditions of subparagraph 1.1.1, the refund of 30% is in the form of credit towards future bookings. In case of cancellation after payment of the remaining 70% of the total booking, this will be refunded by bank transfer and all costs associated with this transaction are the customer’s responsibility.

2. Surf lessons

2.1 While using our equipment (wetsuit, rash vest and surfboard) the client agrees to use it with care. The Algarve Surf School assumes no liability for any injury, damage, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offences, misconduct, omissions, failures, false information or any illegal false information attributable to our company. We include personal accident insurance in our surf lessons unless considered a case of neglect or misconduct. In cases of neglect or misconduct, the customer will be responsible for costs incurred in the repair or replacement of damaged equipment.

2.2 The following are considered cases of neglect or misconduct

2.2.1 Use of soft boards outside the white water area. Unless instructed by a qualified instructor.

2.2.2 Use of hard boards in the white water area. Unless instructed by a qualified instructor.

  • Walk or sit on the surfboard when upside down (fins faced upward).
  • More than one person walking or sitting on the board simultaneously.
  • Dragging of surfboard or wetsuit.
  • Any damage caused to the equipment intentionally.
  • Failure to follow safety procedures and advice given by qualified on duty surf instructor.

2.3 Cancellations, Changes and Refunds

2.3.1 Cancellations and Changes

In case of cancellation, the customer will receive a credit for use in booking services supplied by us in the amount of:

  • 100% refund if cancellation made 48 hours in advance of the scheduled start of service.
  • 50% refund if cancellation made 12 hours in advance of the scheduled start of service.
  • 0% if cancellation is not made 12 hours in advance of the scheduled start of service.

2.3.2 Refunds

Under the conditions of subparagraph 2.3.1, the appropriate Refunds will be made in the form of credit. Refunds are not made in other forms of payment.

2.3.3 Exceptions

Paragraph 2.3.1 is not valid for surf lessons pertaining to the promotional package “Surf Camp Week”.

3. Accommodation

3.1 During the period of stay in our accommodation (Lagos and Sagres Hostel) the customer agrees to care for the house and its equipment using these with care. The Algarve Surf School assumes no liability for any injury, damage, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offences, misconduct, omissions, failures, false information or any illegal false information attributable to our company. In cases of neglect or misconduct, the customer will be responsible for costs incurred in the repair or replacement of damaged equipment.

3.2 The following are considered cases of neglect or misconduct

3.2.1 Any damage done to the equipment by misuse.

3.2.2 Any damage caused to the equipment intentionally.

3.3 We reserve the right to terminate or not to accept admission.

3.4 Cancellations, Changes and Refunds

3.4.1 Cancellations and Changes

To confirm lodging reservations we ask a deposit of 30% of the total reservation. In the event of cancellation, this value is not refunded. You can, however, use this value as a credit toward another reservation as long as the cancellation or amendment is made 20 days prior to the scheduled date of arrival to accommodation.

3.4.2 Refunds

Under the conditions of subparagraph 3.4.1 the return of 30% in form of credit. In case of cancellation after payment of the remaining 70% of the total booking, this will be refunded by bank transfer and all costs associated with this transaction are the customer’s responsibility.

4. Equipment rental

4.1 While using our equipment (wetsuit, rash vest and surfboard) the client agrees to use it with care. The Algarve Surf School assumes no liability for any injury, death, damages, losses or costs incurred by the customer and/or to third parties due to activities, error, negligence, offences, misconduct, omissions, failures or any illegal false information attributable to our company. In the case of negligence or misconduct, the customer will be responsible for costs incurred in the repair or replacement of damaged material.

4.2 The following are considered cases of neglect or misconduct

4.2.1 Use of soft boards outside the white water area. Unless instructed by a qualified instructor.

  • Use of hard boards in the white water area. Unless instructed by a qualified instructor.
  • Walk or sit on the surfboard when upside down (fins faced upward).
  • More than one person walking or sitting on the board simultaneously.
  • Dragging of surfboard or wetsuit.
  • Any damage caused to the equipment intentionally.

4.3 Cancellations, Changes and Refunds

4.3.1 Cancellations and Changes

In case of cancellation, the customer will receive a credit for use in booking rental services supplied by us in the amount of:

  • 100% refund if cancellation made 24 hours in advance of the scheduled start of service.
  • 50% refund if cancellation made 12 hours in advance of the scheduled start of service.
  • 0% if cancellation is not made 12 hours in advance of the scheduled start of service.

4.3.2 Refunds

Under the conditions of subparagraph 4.3.1, the appropriate Refunds will be made in the form of credit. Refunds are not made in other forms of payment for equipment rental.